Return Policy

Return Policy

ACCESSORY RETURNS

  • Returns are ONLY accepted for merchandise found defective immediately upon receipt and returned within 30 calendar days of receipt.
  • Accessory items that have been opened from the manufacturer packaging will NOT be accepted for return.
  • Returns will NOT be accepted for any accessories that have been installed/mounted. Most accessory items have a manufacturer warranty. Please contact the manufacturer if there are any issues with / post installation.
  • Original shipping charges are NOT refunded if the item is NOT found to be defective. Customers will be responsible for return shipping in these cases. These orders are subject to a 15% restocking fee.
  • All Ammunition Sales / Ammo Components are Final and Non-Returnable.
  • Scopes / Optics Sales – Customers must work through the manufacturer if a defect is not identified immediately upon receipt.

FIREARM RETURNS

  • VERY IMPORTANT – FIREARM RETURNS!! Please take your time to inspect all firearms thoroughly BEFORE proceeding with the transfer. Once a new firearm is transferred to you, it is considered used, even if unfired. Consequently, we cannot accept returns on firearms once they have been transferred into your possession. Also, we DO NOT reimburse FFL transfer fees on returned items. **Upon discovering a defect AFTER the transfer, the firearm MUST be returned directly to the the manufacturer for replacement or repair (in accordance with manufacturer’s warranty policy). By sending a defective firearm directly to the manufacturer, you can avoid the unnecessary transfer fees associated with returning the firearm to us through your local FFL dealer. Manufacturer repaired firearms can be returned directly to the customer without additional FFL transfer or associated fees. D3 Gunner will provide a prepaid label to ship the firearm to the manufacturer, if a prepaid label is not covered under their warranty.

*All returned good must have prior consent. Please email or call for Return Authorization prior to returning any product.

​*Shipping & handling, insurance, processing fees are NOT refundable. Only the Product purchase price will be refunded minus any applicable restocking fees.

Promotional/Free items must be returned unused with complete returns; any partial returns will 1st have the full retail value of said promotional item deducted and any balance owed, refunded back to the original payment method.

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Online ordering is available for local pickup only

We are not accepting transfers at this time